Refund policy

Return & Refund Policy:-

Thank you for shopping at Venture. Please read this policy carefully before making a purchase. By placing an order on our store, you agree to the terms outlined below.

  1. All Sales Are Final:- We operate on a strict No Returns, No Refunds policy. Once an order is placed and processed, it cannot be canceled, exchanged, returned, or refunded under any circumstances. Because the products on our website are shipped directly from our suppliers, we are unable to process traditional returns or offer reverse logistics
  2. Damaged, Defective, or Incorrect Items:- The only exception to our final-sale policy is if your item arrives damaged during transit, is defective, or if you receive the incorrect product .To be eligible for a replacement in these rare circumstances, you must meet the following criteria:- You must contact our customer support team within 5 days of delivery .The E-Mail is given below. You must provide your order number and clear photographic or video proof showing the damage, defect, or error. The item must be unused, unaltered, and in its original packaging. If your claim is verified and approved, we will ship out a replacement item at no additional cost to you. Please note that we do not issue monetary refunds; we will only provide a direct replacement for the exact item ordered.
  3. Order Cancellations & Modifications:- Please review your cart contents, shipping address, and product variations (size, color, etc.) carefully before finalizing checkout. Once an order is submitted, it is immediately sent to our supplier network for fulfillment and cannot be altered, redirected, or canceled.
  4. Lost or Stolen Packages is not liable for packages that are lost, stolen, or delayed by the shipping carrier after they have been marked as successfully delivered. Please ensure you provide a secure delivery location. If a package is returned to sender due to an incorrect or incomplete address provided at checkout, you will be responsible for any additional shipping fees required to resend the package.
  5. Contact Us If you have any questions regarding this policy or need to report a damaged item, please reach out to us
  6. :Email: venture.tsd.co.in@gmail.com